Contact Us

Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.

• Place warranty claim with our warranty form.


• Send our customer service team an email.


• Check out our frequently asked questions

• 1-800-265-2150


• April 1st to August 31st - Monday – Friday 8:30 am – 8:00pm; Saturday 8:30am-4:45pm (EST)
  September 1st to March 31st - Monday – Friday 8:30 am – 4:45pm (EST)

585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3

We are always in search of qualified, experienced employees in a variety of fields. Currently we have no job postings, however this can change. Please continue to check our site for potential employment opportunities.

Should you wish to forward your resume for future consideration, you may do so by sending it to the following address:

• Onward Manufacturing Company Limited
• 585 Kumpf Drive
• Waterloo, Ontario
• N2V 1K3

Attention:

Human Resources Manager

E-mail:

resume@omcbbq.com

Thank-you for considering Onward Manufacturing Company Limited